Frequently asked questions about Snap Search

Frequently Asked Questions

If your query still isn’t answered, contact us and we would love to help you!

PRIVACY

How is everything kept private & secure?

  • Incognito mode for the keyboard: The keyboard doesn’t remember or learn the words you type.
  • Browser precautions: Cookies, History, Cache Storage and even Javascript trackers have been turned off on the browser by default.
  • VPN Mode: For users that want to go an extra mile, turning on VPN mode will bounce your request through our various VPN servers as well.
  • No Permissions: We don’t ask for critical permissions like Location or Accounts, which prevents others from accessing it through us as well.
  • No Sign Up: You don’t need to sign up and create an account at any point of time.

How does your app work without permissions?

Truth be told, we do not need any permissions. Other browsers that ask for permissions are probably selling your data or doing unnecessary things with it. We don’t ask for it because we don’t need it. Snap Search will never ask for permissions.

What data do you collect?

We do not collect any of your data. Yes, we do have analytics that collect anonymous data to help us identify crashes and improve the performance of the app. But, we do not collect anything at all to identify our users or distinguish between them. We have absolutely 0 idea who you are.

How do you store our bookmarks if you don't collect data?

All data is stored offline. Nothing gets sent to us at any point of time. This also means that if you uninstall the app or switch phones, your settings or bookmarks cannot be recovered at any cost.

How do I see what ads you're blocking?

You can tap on the circle which shows the number of ads blocked to see more in detail. You can find it on the top right, next to the current page url.

The number includes a total of ads, trackers and analytics that have been blocked on the page.

BROWSER

How many Search Engines do you guys have?

We’ve curated 50+ engines/websites currently from what we feel are really popular in the world. They cater to wide audiences and are from various categories.

You can find a list of them here and in the app from the about section.

How do I use the VPN?

It’s really simple. Select a country from the options available (currently USA, UK, Canada, India, Germany, Spain, Italy, France and Brazil) and press the ‘VPN’ button next to it.

Your browsing session will be proxied through and your IP address masked for higher security.

I'm having trouble logging into websites?

Most websites require cookies to be enabled to login. Following best security practices, cookies are disabled by default on Snap Search. Enabling cookies will allow you to login to the website.

  • Open ‘Menu’
  • Open ‘Settings’
  • Scroll to the cookies section and enable the options.

If this doesn’t fix the login issue, please get in touch.

What can your browser do?

Apart from the common functions, here are some of the key advantages Snap Search has:

  1. Dark Mode: Force a dark mode for all websites.
  2. Reader Mode: Remove unnecessary distractions from compatible websites and read content distraction-free.
  3. Disable/Enable Images: Save data and load pages faster by disabling images.
  4. Export as PDF: Save the current page you’re viewing as a shareable PDF file.
  5. Screenshots: Save a screenshot of the visible area of the page, or the complete page.
  6. Text Size: Change the text size as per your convenience.
  7. Zoom Control: Zoom in and out as per your convenience.
  8. Floating Browser: Browse the web page in a popup window while using other apps.
  9. Edit Page: First time on mobile, edit the webpage you’re on.
  10. Desktop View: View the page as though you’re on your desktop.
  11. Find in Page: Find content easily on the page.

PREMIUM MODE

Why Should I Pay For the Premium Mode?

Good question.

The short, honest answer is – to help support the development of the app.

For a detailed and well explained answer you could read this.

I want the Premium Mode but I can't pay. Can you help?

Most definitely! If you’re having trouble paying or if your country doesn’t support it – get in touch! Would be glad to help out.

Can I pay using other methods apart from Google Payments?

Yes, you absolutely can. 

Due to Google’s policy, we can’t show it in the app. But here are the links:

You can using your credit/debit card or PayPal using the above method. You’ll receive a voucher code on successful payment which you can then use to activate premium instantly.

How do I apply my voucher code?

If you’ve received a voucher code, here are the steps to use it:

  1. Open the ‘Go Premium’ screen.
  2. Tap on the voucher icon on the top right corner.
  3. Enter your voucher code.
  4. Tap on submit.

If for some reason your voucher code doesn’t work and you’re sure you’ve entered it correctly, contact us and we’ll help you out.

I bought a subscription but I'm still not premium. How do I activate it?

Sorry about that, it shouldn’t have happened.

If you bought the subscription from inside the app using Google Payments, it should’ve activated for your instantly. If it didn’t, send us a screenshot via email and we’ll send you a voucher code to activate it manually.

If you bought the subscription externally, please enter the voucher code to activate premium.

GENERAL

Why can't I take screenshots?

By default, Snap Search is ‘hidden’ from your recent apps while switching between them to increase privacy from people peeing into your screen. As a side effect, screenshots are disabled as well.

You can turn this feature off and turn screenshots on by going into settings and toggling it as per your convenience.

Is this 100% free?

No, unfortunately not. Maintaining, building and doing so continuously requires time, effort and does have a cost too. To support this, there are certain features that are available to paid users only.

That being said, ALL users benefit from our superior privacy mode at all times. We do not compromise on your security if you’re a free user at all.

You can read about the benefits of Premium Mode here.

When is Snap Search coming on iOS?

Thanks for asking! We’re currently in the development stage for the iOS version but it’s getting delayed due to the continuous updates and improvements in the Android version, because of which it’s becoming hard to keep up.

However, it is coming. It’s coming soon I assure you!

What happens when I uninstall Snap Search?

Uninstalling Snap Search means the following:

  • Losing your bookmarks
  • Losing your offline pages
  • Losing your settings & preferences

Nothing gets sent to our server and there are no user profiles so it’s impossible to keep that data even after you have uninstalled the app.

However, if you are a premium user, your premium status will be activated on it’s own without any additional effort as long as you’re still signed into the Google Play Store with the same email ID you originally purchases the subscription with.

I set a pattern lock but now I forgot it. Can you help?

Unfortunately, there isn’t anything that can be done about it now. You must reinstall the application (which also means you lost your bookmarks, downloads and settings).

Why is the app not translated into my language?

To make the translation as real as possible, we’ve got volunteers that help to translate the app into their local language. The kind folks that have helped so far are:

If you want Snap Search translated into your language, that is not an issue at all. Fill up this form if you want to volunteer and let’s make it happen!